The Boss asks Dilbert to form a call centre to handle customer questions.
Start of saga: Dilbert forms a call centre.
Project, call centre, customer, cost, working condition, inhumane, conscience, innocent, harm, Boss, Dilbert
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Dilbert tells Dogbert about his new project to form a call centre.
Project, call centre, working condition, employee, guilty, order, deserve, demonise, bathrobe, breakfast, Dilbert, Dogbert
Dilbert gets advice from Catbert and the Boss about creating the call centre.
Project, call centre, design, shift, bathroom break, cubicle, incompatible objectives, monitor, speed, customer service, abuser requirements, rest break, Catbert, Boss, Wally, Dilbert
Dilbert says call centre employees with the designed volume of calls will wish they were dead.
Project, call centre, volume, dead, beaten-down, inhumane, punish, cheerful, Dilbert, Boss
The Boss interviews Ratbert for a position in the new call centre.
Project, call centre, challenge, hire, working condition, inhumane, restroom break, bathroom break, Ratbert, Boss
Dilbert shows Ratbert to the new call centre. Ratbert sees people hanging upside down.
Project, call centre, room, shoe, hang, wall, floor, hole, upside down, Dilbert, Ratbert
Wally, the new fire warden for the floor, introduces the new fire rules.
Safety, fire warden, assignment, bitter, panic, flush, door, window, exit, between, Wally, Boss, Dilbert, Alice
Judy gets the attendance award for missing the most days.
Management, attendance award, presentation, clap, morale, cough, certificate, Boss, Judy, Alice, Wally, Dilbert
Wally wants his bonus to be based on the performance of another company.
Professional, bonus, performance, company, question, team player, Wally, Dilbert, Boss
The Boss shows he cares about the employees by asking about Asok's kids.
Management, turnover, meeting, care, kid, exercise, Boss, Asok, Dilbert
The Boss asks about Alice's health without wanting too many details.
Management, care, morale, illegal, health, least-specific, Boss, Alice
The Boss pretends to like Dilbert by sitting with him at lunch.
Management, pretend, like, productivity, forced smile, cubicle, Boss, Dilbert
The Boss pretends Wally is an equal by moving his chair to the other side of the desk.
Management, pretend, like, equal, desk, chair, mind, Boss, Wally
A clerk in a shoe store has difficulty recommending a good shoe.
Retail, shoe, run, sneaker, club, baby seal, socks, compatibility, shoe salesman, Dilbert, manager
Alice's name was accidentally omitted from an org chart so she goes into org-limbo.
Start of saga: Alice is omitted from the org chart and is in org-limbo.
Management, org chart, paperwork, omit, org-limbo, scare, ghost, phantom, Boss, Alice
Alice wanders the hall in org-limbo where normal people can't see or hear her.
Management, org chart, org-limbo, see, hear, unassigned, unfinished business, ghost, spirit, swami hat, Alice, Dogbert, Dilbert, Wally, Boss
Dogbert can contact employees who are in org limbo.
Dogbert-Schemes, seer, org-limbo, seance, call, revised org chart, scare, swami hat, diagram, Dogbert, Alice, Dilbert, Boss
The company will not buy PDAs for employees, though it will pay for all business trips.
Technology, PDA, business trip, value, Palm Pilot, California, travel, Boss, Dilbert, Alice, Wally
Dilbert's mom watches Dilbert through his web cam, and complains about the lack of work.
Family, telephone, webcam, fire wall, mail server, spam, mah-jongg, club, laptop computer, Dilbert's Mom, Dilbert
The Boss announces a hacker stole the corporate strategy.
Technology, hacker, cracker, break in, corporate strategy, Internet, objectives, e-mail, Boss, Dilbert, Alice, Wally
Young Dilbert asks for permission to skateboard at a construction site. A logic argument ensues.
Family, skateboard, construction site, cliff, training, equipment, safety, credibility, Dilbert, Dilbert's Mom
The Boss introduces the new CEO, a demon.
Start of saga: The turnaround CEO
Management, reputation, turnaround, expert, business process, TQM, value-based management, Boss, Asok, CEO demon, Wally
Asok asks the new turnaround CEO what it takes to turn around a company.
Management, turnaround, what does it take, notice, headless, decapitate, Asok, CEO demon
The training department admits failure to the new turnaround CEO.
Management, value-based management, perspective, training, capital, begging, presentation, turnaround, kill, Ted, CEO demon, Boss, Dilbert
Dilbert pleads for his job with the turnaround CEO.
Management, turnaround, strategic planning group, traitorous mole, Dilbert, CEO demon
Dilbert gives advice on who to fire without affecting revenue.
Management, turnaround, downsize, revenue, outsource, smart, employee, rude, mole, traitor, Dilbert, CEO demon
The turnaround CEO tells Dilbert he's finished and is off to another job.
Management, turnaround, complete, depart, meat packing house, overhead, sign, slaughter, Dilbert, CEO demon
Catbert announces the new levels of employee performance: at least he or she doesn't drool on himself or herself, loser, and die! die! die!
Personnel, human resources, employee, job satisfaction, performance, view, exceed expectations, drool, loser, die, e-mail, Catbert, Wally
The Boss says they will strive to be QS-9000 in addition to ISO 9000.
ISO 9000, QS-9000, document, compliant, spell, APQP, QSR, FMEA, MSA, SPC, PPAP, QSA, lie, falsify, Boss, Wally, Dilbert
Carol brings her kids to work because the day care is closed.
Family, day care, close, kids, yell, bite, Tess, Smokey, townspeople, Carol, Dilbert